Terms of Use

01Agreement to these terms

These Terms of Use (“Terms”) are an agreement between you and MintCarb Pvt. Ltd.(“MintCarb”, “we”, “us”), which provides MintCarb™. By visiting mintcarb.com or using the MintCarb platform you agree to them. If you use MintCarb on behalf of an organisation, you confirm that you are authorised to accept these Terms for it.

Where your organisation has signed an order form, subscription agreement or data processing agreement with us, that document governs to the extent it differs from these Terms.

02Definitions

• Website — mintcarb.com and its pages.
• Platform — the MintCarb Carbon Intelligence Platform, its portals, APIs and related services.
• Customer — the organisation that subscribes to the Platform; User — a person the Customer authorises to use it.
• Customer Data — data a Customer or its Users enter, upload or generate in the Platform, including emissions, facility and evidence data and the reports produced from it.

03Using the website

The Website describes MintCarb and lets you request a briefing. Its content is general information about the product and the regulations it supports; it is not legal, regulatory, tax or investment advice, and regulations change. Please check requirements that apply to you with your advisers.

Do not attempt to disrupt the Website, submit false or automated requests, or probe it for vulnerabilities. If you believe you have found a security issue, tell us at the address below so we can fix it.

04Platform accounts

• Accounts are created by the Customer’s administrator or by invitation. Each account is for one named person.
• Keep your password confidential, use multi-factor authentication where available, and tell us promptly if you suspect unauthorised access.
• The Customer is responsible for who it gives access to, the roles it assigns, and activity under its accounts.
• Information you give us about yourself and your organisation must be accurate and kept up to date.

05Subscriptions and fees

Plans, fees, billing periods and taxes are set out in the Customer’s order form or subscription. Unless that document says otherwise, fees are payable in advance, are exclusive of applicable taxes, and are non-refundable for a billing period that has started. We will give reasonable advance notice of any change to fees, taking effect from the next renewal.

06Your data

• The Customer owns its Customer Data. We claim no ownership of it.
• The Customer grants us a limited licence to host, process and display Customer Data only to provide, secure and support the Platform for that Customer.
• We keep each Customer’s data separate, and we do not sell it or use it to train our own AI models.
• The Customer is responsible for having the rights and consents needed to put Customer Data, including any personal data, into the Platform.
• How we handle personal data is described in our Privacy Policy.

07Acceptable use

You must not:

• use MintCarb for anything unlawful, fraudulent or misleading, including to misstate emissions, credits or claims to regulators, investors or the public;
• access data or accounts you are not authorised to, or try to bypass security, rate limits or the separation between organisations;
• upload malicious code, or interfere with the Platform’s performance or other users’ use of it;
• copy, scrape, reverse-engineer or build a competing product from the Platform, except as the law expressly allows;
• resell, sublicense or provide access to the Platform to third parties without our written agreement.

08Carbon data, reports and compliance

MintCarb calculates emissions and prepares reports from the activity data you supply and from published emission factors and methodologies. Results depend on the accuracy and completeness of that data and on the factors selected.

• You are responsible for the data you enter, for reviewing results, and for the filings, disclosures and claims you make with them.
• Integrity checks, validations and alerts in the Platform help you find problems; they do not guarantee that a report satisfies a particular regulator, framework or buyer.
• Where a regulation requires independent verification or assurance, a report is not verified or assured unless an authorised verifier has completed that work.

09AI-assisted features

Some features use AI to draft commentary, summarise information or suggest actions. AI output can be incomplete or wrong. MintCarb checks drafted report commentary against your data and requires approval by an authorised person in your organisation before it can appear in a published report — you remain responsible for reviewing and approving it. Data sent to AI providers is described in our Privacy Policy.

10Verification services

Verification carried out through MintCarb is performed by verifiers who work to the applicable standards and are subject to independence and conflict-of-interest controls. A verifier’s conclusion is the verifier’s professional judgement on the information examined; it is not a guarantee of regulatory acceptance. Separate engagement terms may apply to verification work.

11Third-party services and links

The Website and Platform may link to or use third-party services — such as registries, market data, messaging or email providers. Those services are governed by their own terms, and we are not responsible for their content or availability.

12Intellectual property

The Website and Platform — including software, designs, text, the MintCarb™ name and logo — belong to MintCarb or its licensors and are protected by law. We give Users a limited, non-exclusive, non-transferable right to use the Platform during the Customer’s subscription. If you send us feedback or suggestions, we may use them without obligation to you.

13Confidentiality

Each party will protect the other’s non-public business information with reasonable care, use it only for the purposes of this relationship, and disclose it only to people who need it and are bound by similar obligations, or where the law requires.

14Availability, beta features and changes

We work to keep MintCarb available and secure, but it may occasionally be unavailable for maintenance, updates or reasons outside our control. MintCarb is currently offered as an early-access (beta) service: features may change, and features marked beta or preview are provided for evaluation. We may improve or change the Platform; we will not make a change that materially reduces the core functionality of a paid subscription during its current term without notice.

15Suspension and termination

• Either party may end a subscription with 30 days’ written notice, unless the Customer’s order form sets a fixed term.
• We may suspend or end access immediately for serious breach of these Terms, unlawful use, a security risk, or non-payment after notice.
• After termination, the Customer can export its Customer Data for 30 days. After that we delete it, except where the law requires us to keep it.

16Disclaimers

Except as expressly stated in these Terms or a signed agreement, the Website and Platform are provided “as is” and “as available”. To the extent the law allows, we disclaim implied warranties, including fitness for a particular purpose and that the service will be uninterrupted or error-free.

17Limitation of liability

To the extent the law allows, MintCarb’s total liability arising from the Website or Platform in any 12-month period is limited to the fees the Customer paid for the Platform in the 12 months before the event giving rise to the claim. MintCarb is not liable for indirect, incidental, special or consequential loss, including lost profits, revenue, data or goodwill, or for penalties arising from filings or disclosures the Customer makes. Nothing in these Terms limits liability that cannot be limited by law.

18Indemnity

The Customer will defend and compensate MintCarb against third-party claims arising from Customer Data it had no right to provide, or from its use of the Platform in breach of these Terms or the law.

19Governing law and disputes

These Terms are governed by the laws of India. The parties will first try to resolve any dispute in good faith. A dispute not resolved within 30 days will be settled by arbitration under the Arbitration and Conciliation Act, 1996, seated in Hyderabad, India, in English, before a sole arbitrator. Either party may seek urgent interim relief from a competent court.

20General

• Changes: we may update these Terms. Material changes will be notified to Customers at least 30 days before they take effect; continued use after that date means acceptance.
• Assignment: neither party may transfer these Terms without the other’s consent, except to a successor in a merger or sale of business.
• Events outside control: neither party is liable for delay caused by events beyond its reasonable control.
• Severability and waiver: if a provision is unenforceable, the rest remains in effect; not enforcing a right is not a waiver of it.

21Contact

Questions about these Terms, legal notices or security reports: